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Best Customer Service!

Feedback Survey 

 

Feedback from our customers is both important to us and critical to our success - whether positive or negative. Positive feedback is our reward for what we do well, while negative feedback provides us insight on areas we can improve.

We thank you so much for taking the few minutes to tell us how we did.
(* required fields)
First Name *
Last Name *
E-Mail Address *
Location *
   
Please rate your store experience, based on the following criteria:
  Dissatisfied Below
Expectations
Satisifed Exceeded
Expectations
Very
Satisfied
1. How was the overall cleaniness and comfort?
 
2. Were the staff friendly and courteous?
 
3. Did you feel confident in the staffs' ability?
 
4. Would you recommend us to friends or family?
 
5. How would you rate your overall satisfaction?
 
6. If this was your first visit, how did you hear about us?
Radio Referral Word of Mouth & Signage Coupon
 
7. If you have visited us before, what made you return to us?
Quality/Service Confidence Nowhere else to go
 
8. Please rank in order of importance what is important to you in selecting an auto repair/maintenance facility (1 lowest - 5 highest)
Confidence Service
Quality
Trust
Relationship
Price Product
Service
Selection