Testimonials Page 7

 "I think a few accolades are in order for your Ajax store. You take care of my car on a day to day basis, but today my seatbelt wasn’t working correctly. I called in and it was fixed immediately. Not a major job for someone who knows what to do, but it got me back on the road. Thank you. It seems that old fashioned service is not a thing of the past. I sometimes wonder if compliments ever get back to the people who do the job...maybe you could pass on my thanks." 
David A., Ajax, Ontario
October, 2006
  
"I just wanted to take this opportunity to thank you and your staff at the Matheson store for all the help you gave me and my daughter this week with her Celica. We were worried, didn’t know what the recurring problem was and didn’t know the next step to take. You were so kind and extremely helpful. I can’t thank you enough for all the time you spent helping is determine the problem and then taking the extra step in contacting Toyota yourself to explain the issue and ensure it was covered under warranty. You put us at ease and helped us more than anyone else had, including Toyota. The end result was that you saved us considerable money, worry and aggravation. Thank you so much...you are fantastic." 
Sandi and Lauren H., Mississauga, Ontario
September, 2006
  
"I just wanted to convey my appreciation for the excellent work and professionalism demonstrated by the staff at Rexdale. Jerry has always provided me with outstanding service coupled with his vast knowledge and experience in diagnosing all my vehicle concerns. Jerry’s top-rated technicians always look after my vehicle needs in a courteous and friendly manner, and always take the time to answer all my questions...and believe me I ask a lot of questions...Jerry, keep up the excellent service." 
John C., Rexdale, Ontario
August, 2006

"I had my car in for service...and they fixed my leaky gas filter right away. The lady at the front desk was very courteous and helpful. I have a few more problems to fix and will definitely return to MM because the service was outstanding..."

John T., Collingwood, Ontario
July, 2006

"Thanks, Mark, for all your expertise in keeping my car in good shape... and for the special way you give..."

Jack A., Meadowvale, Ontario
July, 2006

"I want to extend my special thanks to the staff at your Ajax store. Not only did they do an excellent job, they were courteous and on time. They explained the work that had to be done and I feel I was treated fairly. I will return."

John W., Ajax, Ontario
July, 2006 

"A few months back I was referred by my local mechanic to MM for an e-test. It was such a comforting experience, for a change. I was taken back by the honest customer service extended towards a female car owner. I am now a regular customer and have only spoken highly of the personable mechanics there."

Isabella C., High Park, Toronto, Ontario
May, 2006

"I am a single mom so every penny counts. Jason and his staff have always been up front and honest with me.they tell me when things don't have to be replaced when other shops would have gone ahead and done the work. Recently, I took my 2001 Montana in, which needed $1,700 and I never question the need for repairs because of the wonderful honest service I have always received. In fact, Clarence stayed late on Friday night to complete the work. I fully intended to pick up my van on Saturday morning when the doorbell rang.it was Jason delivering my van to me, which was well beyond the call of duty.my appreciation for all of them is beyond words."

Colleen M., Alliston, Ontario
April, 2006

"I would like to acknowledge the good work of Bob at MM. He is very good at what he does and I really appreciate his help and courtesy. He is honest and trustworthy."

Nancy M., Peterborough, Ontario
March, 2006

"I just wanted to say.I felt I was treated with fairness and honesty by Joe who gave me all my options and pricing for my car repair."

Anthony D., High Park, Toronto, Ontario
January, 2006

"Dave and his employees go out of their way to help me as they recognize I cannot function without my fleet of 13 vehicles. They have come over in snow storms to jump start vehicles.I needed some seats that weren't available any more and Dave tracked down some used ones for me. They listen to my concerns and do everything in their power to help me. I feel that without these guys I would not be able to get my freight out. Just wanted you to know that MM is very respected within my depot and a lot of my employees use Dave for their personal vehicles, myself included."

Kay W., Cambridge, Ontario
December, 2005

"For the past year I have had the pleasure of taking my car to MM. Bryan has been honest, helpful and informative during all my visits...as a female who knows nothing about cars, it is good to know that I finally found a mechanic who I can trust...please pass along my thanks to Bryan and the rest of the staff at this store."

Rosanne L., Burlington, Ontario
July, 2005 

"I have been taking my car to Jason for the past year, and let me tell you this is by far the best thing my wife and I could have done. Jason has always been upfront and honest with us...they know what CUSTOMER SERVICE really is and nowadays that is very rare. We have 4 vehicles including a 1995 Corvette (our baby) and the guys at the Alliston location are the only ones I trust under the hood."

Rick C., Alliston, Ontario
June, 2005

"Just a quick note to thank you and your staff for taking great care of my Subaru at my last appointment. You were both courteous and informative...the car runs and sounds great...I look forward to seeing you in the future."

Sean K., Collingwood, Ontario
June, 2005

"I must say that you are the best car service specialist I have ever had! Every time I get either one of my cars back from you after servicing, I feel like I’m driving a new (used) car. That’s how safe I feel. It’s a credit to the quality of work you do, but more importantly, it’s a credit to your customer care...Thank you Mark and to your staff as well."

Ken A., Mississauga, Ontario
June, 2005

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