Warranty

CONSUMER PROTECTION ACT, 2002

The Consumer Protection Act, 2002 provides you with rights in relation to having a motor vehicle repaired. Among other things, you have a right to a written estimate. A repairer may not charge an amount that is more than ten (10) per cent above that estimate. If you waived your right to a written estimate, the repairer must have your authorization of the maximum amount that you will pay for the repairs. The repairer may not charge more than the maximum amount you authorized. In either case, the repairer may not charge for any work you did not authorize. If you have any concerns about the work or repairs performed by the repairer or about your rights or duties under the Consumer Protection Act, 2002, you should contact the Ministry of Consumer and Business Services.

WARRANTY

The Master Mechanic standard warranty on parts is 12 months or 20,000kms (which ever comes first) and on labour is 3 months or 5,000 kms (whichever comes first), unless otherwise specifically stated on your invoice and except in respect of (i) tires, used parts and batteries, in which case the respective manufacturer’s warranty shall apply (ii) oil/air filters and (iii) fluids, lubricants and other products expected to have a life less than 12 months.

Our warranty does not extend to (i) subsequent owners of the vehicle (ii) any damage caused by or resulting from abuse or willful neglect (iii) any consequential or incidental damages occasioned by failure of materials or workmanship. All warranty work must be performed by Master Mechanic or its authorized representative.